Did you know that the Cenex Total Protection Plan^® warranty program turns 55 this year? Or that the program’s terms were last updated in 2017? With rapidly progressing equipment technology and evolving marketplace dynamics across the industry, CHS must ensure this program continues to deliver value to our owners and meet the needs of our collective energy business.

On September 3, a refreshed version of both New Equipment and Used Equipment applications, plus enhanced brochures, sales tools and Welcome Kit materials, will go live across the Cenex^® network. In preparation, mailings containing the new applications and brochures will be sent to all CHS dealers, CESs and local coop sales teams next week. Tools will also be updated on Cenex.com and across Cenex Shop.com.

So, what’s changing on September 3?

• The New and Used Equipment warranty plans have increased to $799 to remain aligned with changing market dynamics including increasing costs of equipment repairs. Producers will still receive $200 in Cenex product rebates once their warranty is activated.
• The New and Used Equipment warranty offers coverage on eligible equipment with 50 horsepower or higher. Eligible agricultural equipment includes tractors, telescopic handlers, combines and harvesters. The New Equipment plan also includes irrigation engines, sprayers and select forestry equipment.
• To stay competitive in our ever-changing industry, the New Equipment warranty will alter coverage timeframes based on the producer’s decision to use synthetic or conventional Cenex lubricants product.
• Additional terms were applied to the Transfer of Warranty and Limitation of Remedies sections of both the New and Used Equipment warranty plans.

What’s staying the same on September 3?

The same unsurpassed coverage that producers have come to expect from the Cenex Total Protection Plan continues to be the foundation of this program. Plus, the peace of mind that comes with using only the highest quality Cenex premium diesel fuel and lubricants remains a constant.

What can Cenex dealers and sales teams do to prepare?

Do not stock up on the current, soon-to-be “old,” applications and do not order any additional brochures to minimize the materials that need to be destroyed come September 3. The refreshed materials will have pre-printed, static characters to start the warranty number on the applications – either TPP20N or TPP20U. This way, old and new applications can be easily identified.*

Plus, online training content to reinforce these changes will be available across the network by the end of August. Please contact your District Manager to request these materials and to address any questions or concerns.

Let’s work together to strengthen the Cenex Total Protection Plan warranty program, and keep it protecting our valued farmer owners for the next 55 years.

*Current warranty holders on the older terms will be grandfathered into their existing agreements.